CoachMyCall is an AI-powered coaching platform for insurance sales teams. Agents practice real-world conversations with lifelike AI customers who listen, respond and push back just as clients do — and every call is scored and reviewed, so your team is ready for every live call.
Insurance agents spend their day on the phone — calling people who asked for a quote and answering the ones who call back. Every call is a chance to earn the client's trust and bring them one step closer to the right coverage.
CoachMyCall turns those calls into realistic practice. The AI customer picks up (or calls in), talks naturally and pushes back the way real clients do — so agents build confidence before the call that counts.
No script on the screen. You speak, the customer answers, and you see exactly where the call could have gone better.
Pick a customer by call type and level — Beginner, Intermediate or Advanced.
Speak naturally, as on a real call. The customer listens and replies in their own voice, in real time.
Scored across seven areas — from greeting and call flow to objection handling, rapport and the close.
An AI coach reviews the call with you by voice and helps you practice a stronger answer.
Every customer has a name, a face, a voice and a story — busy at work, loyal to their current provider, recently renewed, or calling on behalf of a spouse.
A weak answer meets resistance; a strong one moves the call forward — just like a real client who needs to be convinced.
Scores for every category, with clear feedback, missed opportunities and better lines to try next time.
A live coaching call about each practice session — your coach suggests a stronger line and has you practice it.
Every practice call, coaching session and recorded client call — with recording, transcript and score — searchable by date.
Ask a question about your calls and get a clear report on patterns, trends and the approaches that work best.
Each level adds a new challenge, so agents grow from the basics to the toughest conversations.
One objection per call. Master the structure of a great call, from the first hello to a smooth handoff.
Two objections per call across every call type. Address the concern, then keep the conversation moving.
Three objections per call from the most demanding customers — the final step before live calls.
Each one has a different personality — and none of them makes it easy.
Choose a customer, press Start Call and start talking. Your scorecard is ready seconds after you hang up.
Start Practicing →